THE THINGS WE WANT TO DO
Follow up with every single lead at the most likely time they will take action. Trek CCM will initiate meaningful conversations with prospects and members to help them achieve their goals. Fill classes, personal training sessions and other events while decreasing attrition and improving overall participation. Collect past dues and update billing information easily every week without effort. Our communication specialists have live, one on one, meaningful conversations with every one of your contacts to help them take the next step or desired action. Members get more value out of your location, and you have a better bottom line. Simple.
At Trek, we believe that people respond to people. Your contacts speak have conversations with our team acting in your behalf to help you and the contact achieve your respective goals. That's why gyms that use us experience exponential growth with us immediately. We guarantee it. Trek CCM and our staff will take a normal back and forth 1 to 1 conversation and find out what the contact needs to either sign up, get re-motivated, or pay their bill. Once we know what the stumbling block is, we offer a solution and get them going into the gym.