To the gym owner from the Founder of Trek CCM

My name is Cameron Marcum and am the Founder and CEO of Trek CCM, LLC. I've been in the CRM, Messaging and Communication, and Revenue building for the past 25 years. After years of working for companies like Hewlett Packard, KLAS Enterprises, and then as a corporate trainer and CRM implementation to help centers drive revenue I realized that there was a massive hole in the industry that all Fitness locations were trying to fill using different platforms that didn't address the real issue. If your employees are not doing it, you can have whatever platform you want- but, it is going unused. 78% o all CRM licenses remain unused. A high number for an expensive platform to help us track the customer lifecycle.
When I founded Lucid Contact, we sold our solution as a service that focused on the things the employees weren't doing. Convert Prospect, Increase Member Activity, Save Cancellations or find out what they are not getting that will keep them motivated and active. Lucid also collected past dues and we did a decent job at it.

Upon realizing that I still had not solved the problem, I created something that would. I spent two years working on a platform that addressed the end goals of contact progression and revenue while helping the member gain value out of each location and we do it with our staff.
Trek's primary goal is to be an extension of your staff as we contact and engage prospects on a 1 to 1 basis. This conversation is initiated automatically to the contact and one of our live agents internally here will pick it up and turn that into revenue. It's actually quite simple and there isn't any implementation or training. Trek will simply assign a team with an account manager and communication specialists that will keep your schedules full, payments collected, and credit cards updated.
Another value we bring is to deliver reporting on the conversation and demographics within your location. Why are prospects not signing up? Who are you losing to? What are members saying about a class, a PT appointment, - THE BATHROOMS! Trek handles it all with ease because of our proprietary technology.